FAQs

Jump to a Section:

Company & Policy

Blade In-Drawer Outlets

Safety Outlets

Pop-Up Outlets

Other Products

General Electric

Company & Policy

What are your warranties by product?

How do I make an exchange or return?

How do I request support from Docking Drawer?

Shipping Policy & Processing

Electrical Certifications: What You Need to Know

How do I make a tax-free purchase as a reseller?

Blade In-Drawer Outlets

Are Docking Drawer Blade Outlets ADA Compliant?

Can you HARDWIRE a Docking Drawer Blade outlet?

How to Correct a Misaligned Thermostat

How to reset the interlocking thermostat on your Docking Drawer outlet

How to Add a Power Outlet Inside Your Cabinet to Connect Your Docking Drawer

How to Remove a Drawer Box with a Docking Drawer Installed

What to Do if Your Docking Drawer Outlet Has No Power

How to Not Fray Wood When Drilling Your Drawer Cutout

How to Troubleshoot Drawer Pullback Issues

How to Install a Docking Drawer Blade Outlet into a 10" Wide Drawer

How to Install a Docking Drawer Blade Outlet into a 12" Wide Drawer

How to Add GFCI Properties to Blade In-Drawer Outlets

Do I Need to Vent the Drawer Where my In-Drawer Outlet is Located?

How Do I Replace a Docking Drawer Blade Thermostat?

Are Docking Drawer Outlets Tamper Resistant?

Do I Need a 15 or 20 amp Docking Drawer Outlet?

Do Docking Drawer Outlets Comply with Building Codes?

Do you sell replacement outlet cover plates?

Do Docking Drawer Blade Outlets Comply with NEC for Kitchen Islands & Peninsulas?

What's in the Box?

How To Update a Docking Drawer Receptacle

How to Level & Center Cable Management Arms

How to Install with Minimal Space Behind the Drawer Box

How to Install a Docking Drawer Blade Series Outlet

How to Troubleshoot USB Outlet Issues with Your Docking Drawer

Narrow Drawer Installation Techniques

What Blade Series outlet should I choose?

Why choose Docking Drawer for in-drawer power?

Outlet Installation Techniques for Minimal Height Drawers

Safety Outlets

How to Add GFCI Properties to Docking Drawer Safety Outlets

How to Install the Safety Outlet With Blade Limit Switch

Pop Up Outlets

What to do about crumbs and debris falling into my Point Pod Pop-Up Outlet?

How do I fix a Point Pod top cup that is loose or misaligned?

What do I do if the top cup of the Point Pod Pop-Up Outlet is not level with the countertop?

What happens if liquid spills over the Point Pod Pop-Up Outlet?

How do I get support for or replace a defective Point Pod Pop-Up Outlet unit?

Can I add a Point Pod Pop-Up Outlet to my showroom?

What to do if I'm having issues with my Hubbell Pop-Up Outlet?

Other Products

What to do if I'm having issues with my Prado Unifit Outlet?

How to replace a Docking Drawer Trio USB Module

General Electrical

What's the Difference Between AFCI, GFCI & Standard Circuit Breakers

What are Volts, Amps, and Watts?

What is the difference between a GFCI Receptacle & a GFI Outlet?

What is the Difference Between USB-C and USB-C with PD?

Company & Policy (current brand accordion style)

What are your warranties by product?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

How do I make an exchange or return?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

How do I request support from Docking Drawer?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Company & Policy (accordion style option 2)

What are your warranties by product?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

How do I make an exchange or return?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

How do I request support from Docking Drawer?

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

General Electrical

All Content © 2023 Docking Drawer a division of JTech Solutions Inc. 12893 Alcosta Blvd, Suite M, San Ramon, CA 94583