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Make an Exchange


Docking Drawer wants you to be happy with your order. If for some reason an outlet needs to be exchanged to another outlet series or size, Docking Drawer will happily accept exchanges.

To start the Exchange process, click on the Make a Return button on the contact page. Please enter the order number, email address, etc to receive shipping instructions to return your order.

Next, purchase the outlets that you are seeking.

When your outlets arrive to our office, we will issue a full credit to your original payment method within 7 days.

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Make a Return

Docking Drawer wants you to be happy with your order. If for some reason however an outlet needs to be returned, Docking Drawer will happily accept returns. To initiate a return, please complete the Contact Us form. Once reviewed, an RGA form will be emailed with instructions on how to successfully return your order.

Remember, Docking Drawer waives the restocking fee for exchanges.

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Docking Drawer Return Policy -

A 0% restocking fee applies to exchanges.
A 15% restocking fee applies to returns within 30 days.
A 25% restocking fee applies to returns within 30 - 60 days.
No returns will be accepted after 60 days.

​Defective products will be replaced at no cost to the customer.

For returns or exchanges, the customer is responsible for paying return shipping. Shipping costs are non-refundable.

Contact Us

Contact

Need help? Have questions? Please call or fill out the form and we will reach out to you as soon as we can.

  • (925) 786-7531
  • 12893 Alcosta Blvd, Suite M
    San Ramon,
  • sales@dockingdrawer.com
Make an Exchange Make a Return